Date:
October 29, 2025
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<br>Weekly Maintenance is scheduled on <u>every Tuesday between 6pm to 9pm</u>. During this time the AVI website may be unavailable for approximately 30 minutes. We apologize for any inconvenience.
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<b><u>General Information - Updated Aug 7, 2024</b></u><ul><li><b>Community pharmacies:</b> Must register in AVI to receive provincially-funded vaccine, including influenza. <li><b>Product Problem:</b> Manufacturing defects must be reported using the <i><a href=https://open.alberta.ca/dataset/58d31634-61d9-469d-b95f-f714719b923e/resource/5403ebff-4dda-4f35-b7f7-4e1fab70a31a/download/health-aip-product-problem-form.pdf>publicly funded vaccine product form</a>.</i><li><b>Cold Chain Excursions: </b> Refer to Part 2 in the <a href=https://open.alberta.ca/publications/alberta-vaccine-storage-and-handling-policy-for-provincially-funded-vaccine>Alberta Immunization Policy (AIP)</a> (Section 6).
<li><b>Communication Guidance:</b>
<ul><li><a href=mailto:Health.Imm@gov.ab.ca>Health.Imm@gov.ab.ca</a>: All program and policy related questions or concerns. This includes administration of provincially funded vaccine, cold chain, expiry extensions, allocations, COVID and influenza questions, product issues, and vaccine storage.
<li><a href=mailto:AVIsupport@stchome.com>AVIsupport@stchome.com</a>: General AVI help desk questions such as questions related to log in processes, reconciling vaccine inventory, creating or receiving orders/transfers.
<li><a href=mailto:Health.AVI@gov.ab.ca>Health.AVI@gov.ab.ca</a>: AVI questions regarding vaccine transfers between community pharmacies and physician clinics, compliance program questions, AVI registration and reconciliation corrections.</ul>
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<b><u>Message for Community Physician Clinics - Updated March 26, 2025</u></b>
<p>Primary and Preventative Health Services communicated a temporary pause in distribution of provincially funded vaccine to medical and nurse practitioner clinics on April 19, 2024, due to contract expiration with the vendor. We appreciate your support in suggesting that Albertans can continue to access immunization services at AHS public health clinics and pharmacies while we work to resolve this distribution disruption. AVI registration for Community Physician Clinics will not be available until provincially funded vaccine distribution resumes.</p>
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<b><u>Message for Community Pharmacies - Updated March 12, 2025</u></b>
<p><b>Pharmacy to Pharmacy</b> Provincially Funded Vaccine Transfers: Community providers seeking to transfer provincially funded vaccine to other community providers <u><font color=red>must</font></u> contact <a href="mailto:health.AVI@gov.ab.ca">health.AVI@gov.ab.ca</a> for approval before physically transferring vaccine.
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<style>.blink {animation:blinker 1.2s linear infinite; color: red}@keyframes blinker {50% {opacity: 0; color:red}}</style><b><u>Inventory Management Tips - Updated Aug 6, 2024</u></b>
<br><ul><li>AVI quantities are always in <font color=red><u>DOSES</b></u></font>. Please place orders and reconcile inventory by doses for each vaccine product, not by package.<br><i>Example: 5 dose/pkg. You would input quantity as 5 in AVI.</i>
<li><b>PHARMACY ONLY:</b> Please follow up with wholesale distributors if their ordering system uses doses or units for provincially-funded vaccine orders such as Pneumococcal, Tdap, influenza, and COVID vaccines. <font color=red>Influenza vaccine must be ordered in <b><u>units</u></b>, not doses. </font>
<ul><li><font color=green><b>Senior and Standard Dose-TIV Influenza: </b> <u>One</u> unit is equal to <b><u>10 doses</b></u></font>
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<div style="background:#FFFF00;padding-left:6px;line-height:125%;border:1px solid #bfbfbf;border-bottom:0px solid"><br>It is a requirement for all sites to reconcile COVID-19 vaccine inventory on a daily basis, no later than 21:00h (excluding days that the site are physically closed).
<br><br>Please ensure this task is designated to an individual at your site to complete daily. To reconcile COVID-19 vaccine inventory, the <b>Submit Inventory</b> button must be used.<br><br></div>
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<style>.column{font-family:Helvetica;font-size:12px;background:#eee;float:left;width:50%}.btn1{background:#ffffff;border-radius:8px;padding:8px 24px;transition-duration:0.4s;}.btn1:hover{background-color:#0092cd;color: white;}.glow{text-shadow:0 0 5px #41dee8,0 0 10px #41dee8,0 0 15px #41dee8;display: inline;}</style><div style="background:#eee;padding-left:6px;line-height:125%;border:1px solid #bfbfbf;border-bottom:0px solid"> </div><div style="background:#304c7f;padding-left:6px;line-height:125%;color:#fff;font-size:13px;font-family:Helvetica"><b>Need to register?</b></div><div style="background:#bfbfbf;padding-left:6px;line-height:125%;border:1px solid #bfbfbf;"> </div><div class="row"><div class="column"><div style="padding-left:16px;padding-right:7px;padding-top:7px;border:1px solid #bfbfbf;"><div class="glow">Community pharmacies</div> requiring access to the Alberta Vaccine Inventory (AVI) system:<br><br><div style="text-align:center;"><button class="btn1 btn-success" onclick='window.open("https://forms.gle/U8ia74wvgbKfjefJ9")'>COMMUNITY REGISTRATION</button><br><br></div></div></div><div class="row"><div class="column"><div style="background:#eee;padding-left:16px;padding-right:7px;padding-top:7px;border-top:1px solid #bfbfbf;border-right:1px solid #bfbfbf;border-bottom:1px solid #bfbfbf;">AHS providers requiring access to the Alberta Vaccine Inventory (AVI) system:<br><br><div style="text-align:center;"><button class="btn1 btn-success" onclick='window.open("https://www.albertahealthservices.ca/info/Page13604.aspx")'>AHS REGISTRATION</button><br><br></div></div></div><div class="row"><div style="background:#eee;padding-left:16px;padding-right:7px;padding-top:7px;font-family:Helvetica;font-size:13px;border:1px solid #bfbfbf;"><br> <br><b>Important Note: AVI accounts are suspended after <font color=red> 6 months of inactivity.</font></b><br>If you have questions, please email health.avi@gov.ab.ca for assistance.<br><br></div>
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Before logging in:
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Mass Immunizations:
Mass Immunizations: Preparing Bar Code Lot Number Sheets
Mass Immunizations: Preparing Bar Code Vaccinator Sheets
Mass Immunizations:
Mass Immunizations:
Mass Immunizations:
V.O.M.S.: Vaccine Ordering and Transfer Menu Options
V.O.M.S.:
V.O.M.S.: Receiving Vaccine into Inventory
Provider Agreement:
Provider Agreement: New Enrollment
Provider Agreement: Renewal Enrollment
Date:
October 29, 2025

